We have high standards for our service departments across the country. So, in 2017, we developed a two-week intensive curriculum to train our RV Technicians how to repair and maintenance RVs and trailers the correct way – The Camping World Way.
This curriculum is taught at our facility in Marion, NC and is a mixture of classroom and hands-on shop work. On Day One, we introduce new team members to our process, various internal departments, and how they work together to help our customers get back on the road. Then, we dive head first into the numerous systems and components that our technicians may encounter on the job, including Plumbing and Electrical Systems, Batteries and Generators, Propane, Heating, Water, Refrigeration, Stove, Ovens and Air Conditioners. At the end of the two weeks, our technicians are ready for anything that may enter their service bay.
During this time, trainees are housed onsite in an RV and provided with three meals per day at the Marion facility’s cafeteria. Since our inaugural class at the beginning of 2018, over 130 technicians have graduated from the Camping World Technical Institute.